Contact
Write to the owner of Eggly with the form below: a question, a request about your data, an appeal or a complaint. The owner reads every message.
Write to the owner
What happens after you send
Your message is stored and the owner is told at once. The answer comes by the route you gave in the form, usually within a few days. Without a route the owner can read your message but cannot answer it.
Your account and your data
When you are signed in on this device, the message carries your account, so you do not need to prove which account you mean. No IP address is kept with the message. The privacy policy lists what is kept and for how long.
How to make a complaint
- Collect the facts. Your account name, the time, and the bet or withdrawal it is about. Every bet has a Verify link, and the verify page recomputes it.
- Send it as a complaint. Pick the topic Complaint, say what happened and what you expect, and leave a way to answer you.
- Get the decision and its reason. The owner checks the records and answers with the decision and the reason for it, under the terms and the fair play rules.
The form has limits, and no CAPTCHA
One connection can send a few messages an hour, and the message box stops at its length limit. There is no CAPTCHA and no account is needed to write.